Privacy – General:
At 13 Concepts we understand that you value your personal information and wish to have it kept secure. We are bound by the Privacy Act (1988) and must comply with the National Privacy Principles. If you want further information about the Privacy Act and the National Privacy Principles, you can visit the Federal Privacy Commissions website www.privacy.gov.au In order comply with the Act and to ensure you are fully informed, we have developed this statement to inform you about how we collect, use, disclose and secure the personal information we collect via this website and our policies on the management of personal information. If on reading this statement you are unclear on any of the matters, wish to know how we deal with other personal information we hold or simply want information, please do not hesitate to contact us on 1300 659 103 or at our office address.
Privacy – Collecting Personal Information:
Privacy – Purposes of Collection:
The information we collect will be used to provide the service requested or to respond to our queries. When you register via our website your details or subscribe to a newsletter, we may retain your information and use it to provide you will information on the services offered by 13 Concepts and our group companies, other newsletters, upcoming seminars and events. We will not sell, rent or trade any of your personal information to any person. We will not disclose information about you unless the disclosure: Is required by law; Is authorised by law; or You have consented to our disclosing the information about you. When you register via a specific 13 Concepts page, we may retain your information and only use it for provision to and purposes of the specific business, company or organisation to which you have subscribed/registered. 13 Concepts will not use this information directly, nor will we sell, rent or trade any of your personal information to any person, aside the specific business, company or organisation to which you have subscribed/registered. We will not disclose information about you unless the disclosure: Is required by law; Is authorised by law; or You have consented to our disclosing the information about you.
Personal Information Quality:
We aim to ensure your personal information is accurate, complete and up to date. To assist us in this, you need to provide true, accurate, current and complete information about yourself, as requested, and maintain and properly update the information to keep it true, accurate, current and complete. If you believe that any information is inaccurate or incomplete, please contact us and we will use all reasonable efforts to correct the information.
Securing Your Personal Information:
We are committed to maintaining the security and confidentiality of the data you provide us and we will take all reasonable precautions to protect your personal information from use or alteration.
Accessing Your Personal Information:
You can ask us to provide you with access to all personal information that we hold about you. If we are able to, we will give you that access. In some cases, we may charge you a fee for access but in no case will we charge you a fee for applying for access. If we refuse your request for access, we will give you the reason for that refusal. We are not required to provide access where: The information relates to existing or anticipated legal proceedings, between an individual, and us, and the information would not be accessible by the process of discovery in those proceedings; Where denying access is required or authorised by law; or Providing access would be unlawful.